Dear Valued Clients,

We at Zen Alchemy Spa are committed to providing an environment that is both safe and respectful for both women and men, ensuring a serene and professional atmosphere for all our guests and staff.

In light of our ongoing commitment to these values, we wish to remind you of our strict policy regarding sexual misconduct within our facilities.

As part of our registration process, each client is required to acknowledge, sign and agree to a code of conduct, explicitly stating that no form of sexual services or harassment will be tolerated.

It is imperative to reiterate that ANY violation of this agreement will result in severe consequences, including:

• A mandatory penalty of RM10,000.

• Immediate reporting of the incident to the police.

• A permanent ban from accessing our spa facilities.

For clarity, the following behaviours are explicitly identified as sexual misconduct and are strictly prohibited:

1. Requesting any form of massage that involves genital contact.

2. Inappropriate touching of our therapists.

3. Exposure of genitals to any member of our staff.

4. Emitting sexual noises or vocalisations.

5. Solicitation of sexual services from our therapists.

6. Engaging in any other form of improper conduct or behaviour deemed inappropriate.

Our staff member reserves the right to terminate the treatment at any point if these rules are violated, and you will not receive a refund.

Your cooperation and adherence to our policies are vital in ensuring that Zen Alchemy Spa remains a haven for relaxation and wellness.

Thank you for your understanding and compliance.